Level 2 IT Support – Hybrid

Job Title: Level 2 IT Support
Location: Cypress CA Office, Scottsdale, AZ (Hybrid work schedule (3-4 days in the office) exact schedule will be determined after the initial training period. Candidate should anticipate 100% on-site for onboarding & training phase, 5-7 weeks.
Temp to Hire: Candidates will be evaluated for a possible conversion within 3 months of initial contract commitment.
Visa: USC, GC
Bill rate (range): Cypress, CA $37/hr, Scottsdale, AZ $35/hr

The key skillsets to focus on:
• IT certifications or equivalent work experience preferred
• 3+ years’ experience supporting desktop and application technologies required such as desktops/laptops, printers, and handheld scanners along with a strong working knowledge of the Windows OS and desktop productivity tools such as MS Office.
• 2+ years’ experience supporting the following applications and technologies preferred:
o Virtualization Technologies
o Active Directory
o Networking Protocols (e.g., TCP/IP, DNS, DHCP)
o VPN Applications
o Microsoft Products and Applications (e.g., Windows OS, Office Suite, Teams)
o Web Browser Support (e.g., Chrome, Edge)
o IT Service Management Systems (e.g., ServiceNow)
o Operating Systems (Windows, MacOS, Linux)
o Mobile Device Management (MDM) solutions
o File Sharing Platforms (e.g., OneDrive, SharePoint)
o Remote Desktop Protocols and Tools
o Email Systems and Protocols (e.g., Microsoft Exchange, Outlook, IMAP/SMTP)
o Endpoint Security Solutions
o Printer and Peripheral Support
o Collaboration Tools

Interested candidates email your resume to chandra@amtexenterprises.com & shabu@amtexenterprises.com