Sales Operations Manager

Job Title: Sales Operations Manager
Rate: $95K as base
Location: Irvine CA
Visa: USC, GC

Job Responsibilities:

• Support customers with daily operations and logistics issues
• Coordinate schedule commitments for both production and engineering PO
• Serve all customers for PO processing and related requests including order
management, W/S request, WIP monitor and finish goods delivery on schedule.
• Direct interaction with customers for order acknowledgement and delivery
schedule
• Maintain communications with HQ to delivery management through the complete
logistical cycle from factory to customer
• Communicate with internal cross functional team (CE/CS/PC) to resolve issues
with customer
• Follow up with account payable and manage overdue account receivables
• Support account managers with logistics to view key system
• Co-work with account managers to setup new accounts
• Create reports to support account manager (revenue / allocation / daily tracking
report / etc.)
• Manage internal allocation to ensure customer’s PO are committed.
• Work closely with Sales Account Managers, Operations, Accounting, and
Logistics to resolve open issues in an efficient and timely manner
• Data consolidation and analysis including but not limit to customer forecast,
monthly sales tracking, order backlog, and other sales related generation
• AR and Long bank/Inventory, idle mask clearance rate
• Report accuracy and effectiveness.
• Willing to take more job and more responsibility supporting sales and fab teams.

Job Requirement:

• BA/BS preferred
• 10 years or more experience in semiconductor customer service
• Experienced with sales operations process, logistic, and inventory management
• Customer Service oriented, teamwork spirit, Excellent interpersonal skills for
communication, presentation, negotiation, networking, and relationship building.
• Be able to learn complex internal system and procedures
• Goal oriented, results driven and customer focused.
• Detail-oriented, self-starter with a proactive attitude.
• Strong proficiency with office software including PowerPoint, Excel, Word
• Excellent verbal and written communication skill
• Bilingual in English and Chinese are preferred

Interested candidates email your resume to chandra@amtexenterprises.com & shabu@amtexenterprises.com