ServiceNow Business System Administrator -Functional BSA

Job Title: ServiceNow Business System Administrator -Functional BSA
Location: San Bernardino, CA – On-Site role and can eventually go Hybrid schedule after the 1st 2 months. Hybrid schedule TBD.
Duration: 1+ Year- Long Term
Rate: $45-50/hr on W2 or $50-55/hr on C2C- MAX

Conditions of Employment
• LiveScan/Finger Printing: All candidates are required to complete their LiveScan in San Bernardino County. Out of state or out of county LiveScan results will not be permitted.

• Daily Work Schedule: This position is full-time, on-site at our office in San Bernardino with a possibility of a hybrid schedule after completing 2 months
Please send me the candidates who are ready to relocate and can come for fingerprinting on site.

ABOUT THE ROLE:

• Minimum of 5 years as Business System Administrator supporting an enterprise environment of over 10,000 staff.
• CMDB development and administration
• Drive adoption of ServiceNow.
• Subject Matter Expert with ServiceNow business processes.
• Subject Matter Expert with ServiceNow reporting and dashboards.

Responsibilities

• Develop and document best practices for the County’s use of ServiceNow.
• Gather requirements from the County’s business units and apply ServiceNow methodology.
• Drive adoption of ServiceNow.
• CMDB development and administration
• Identify and report on potential improvements in business processes using ServiceNow.
• Manage the service portfolio such as identifying services, documenting, and tracking service lifecycle from Requirements to Sunset.
• Help develop cost models and service level objectives for services.
• Perform peer reviews of “operational” services.
• Manage subscriptions, perform capacity planning.
• Develop Knowledgebase, write knowledge articles.
• Skills and Qualifications
• Subject Matter Expert with ServiceNow business processes.
• Subject Matter Expert with ServiceNow reporting and dashboards
• Strong written and verbal communication skills with the ability to communicate effectively with technical and non-technical staff.
• Project Management
• Technical Writing
• Experience working in a Government environment with an understanding of a Government’s administrative processes.

Experience and Education:

• Minimum of 5 years as Business System Administrator supporting an enterprise environment of over 10,000 staff.
• Thirty (30) semester (45 quarter) units of completed, post high-school coursework from an accredited university or technical school in Computer Information Systems, Business/Public Administration, or a closely related field.

Interested candidates email your resume to alex@amtexenterprises.com & shabu@amtexenterprises.com

To apply for this job email your details to alex@amtexenterprises.com