ServiceNow System Administrator

Job Title: ServiceNow System Administrator
Location: San Bernardino, CA – On-Site role and can eventually go Hybrid schedule after the 1st 2 months. Hybrid schedule TBD.
Duration: 1+ Year- Long Term
Rate: $50-55/hr on W2 or $60-65/hr on C2C- MAX

Conditions of Employment
• LiveScan/Finger Printing: All candidates are required to complete their LiveScan in San Bernardino County. Out of state or out of county LiveScan results will not be permitted.

• Daily Work Schedule: This position is full-time, on-site at our office in San Bernardino with a possibility of a hybrid schedule after completing 2 months
Please send me the candidates who are ready to relocate and can come for fingerprinting on site.

Job Specs
Our client is seeking a motivated contract ServiceNow System Administrator. The candidate will apply ServiceNow’s best practices and methodologies toward developing and supporting a system for over 20,000 employees. The client has currently deployed ITSM and Appengine and is anticipating additional modules in the future.


• Develop and document best practices for the use of ServiceNow.
• Gather requirements from the County’s business units and apply ServiceNow methodology.
• Drive adoption of ServiceNow by providing a stable and functional system.
• Identify and report on potential improvements in system stability and security.
• Develop and enforce best practices for security and usability of the system.
• Guide the business using best practices for system compatibility and interoperability.
• Perform peer reviews of system integrity and standardization.
• Perform capacity planning, maintain system patching, upgrades and clones.
• Develop Knowledgebase, write knowledge articles.

Skills and Qualifications

• Subject Matter Expert in ServiceNow administration, patching, cloning, security.
• Strong technical skills, ability to scope, deploy, support and maintain enterprise applications.
• Strong written and verbal communication skills with the ability to communicate effectively with technical and non-technical staff.
• Technical Writing
• The ideal candidate would have experience working in a Government environment with an understanding of a Government’s administrative processes.
• The ideal candidate would have experience with ServiceNow’s flow/workflow, ACLs, ITSM, ITBM, Appengine. Experience with other ServiceNow modules a plus.

Experience and Education:

• Minimum of 5 years as System Administrator experience supporting an enterprise application with thousands of users.
• Minimum of 2 years administering ServiceNow with admin level role.
• Thirty (30) semester (45 quarter) units of completed, post high-school coursework from an accredited university or technical school in Computer Information Systems, Business/Public Administration, or a closely related field.

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